FAQ
Get Answers from a Trusted Medical Equipment Supplier in Tanzania
We’ve compiled answers to some of the most common questions about our services, delivery, and products. If you don’t find what you’re looking for, feel free to [contact us] directly — our team is always here to help.
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FAQ
Popular Question
What types of equipment do you supply?
We supply a wide range of medical and laboratory equipment including hospital machines, diagnostic devices, surgical instruments, laboratory analyzers, consumables, and sterilization units. As a leading medical equipment supplier in Tanzania, we serve hospitals, clinics, laboratories, and NGOs.
Do you deliver equipment outside of Dar es Salaam?
Yes. We deliver nationwide — from major cities like Arusha and Dodoma to remote healthcare facilities across Tanzania. Delivery fees may vary depending on your location.
Are your products certified and approved for use in Tanzania?
Absolutely. All our equipment is sourced from reputable manufacturers and complies with local and international medical standards. Quality assurance is at the core of what we do.
Can I request a custom quotation for bulk orders?
Yes, we encourage bulk and institutional orders. You can [request a quotation here], and our sales team will provide you with a tailored offer based on your needs and quantities.
Do you offer installation and training services?
Yes. We provide full installation, setup, and calibration of your equipment. We also offer training to ensure your team knows how to use and maintain the devices effectively.
What is your typical delivery time?
Most deliveries within Tanzania are fulfilled within 3–7 working days, depending on availability and location. For specialized or imported equipment, delivery timelines will be communicated in advance.
Do you provide after-sales support and maintenance?
Yes. Our services go beyond supply — we offer maintenance, repairs, replacement parts, and technical support to ensure your equipment operates efficiently.
How can I place an order?
You can place an order by contacting us directly or by filling out our [Quotation Request Form]. One of our representatives will assist you with the process.
Can you source specific brands or models?
Yes. If you’re looking for a specific brand or model of medical or lab equipment, let us know. We’ll do our best to source it or provide a high-quality equivalent.
How do I get in touch with BIOSOLUTION COMPANY?
You can call us, email us, or visit our office in Dar es Salaam. Check out our [Contact Page] for full details.